Delivery
We strive to deliver products purchased from Atorse.com in excellent condition and in the fastest time possible. All purchases made at Atorse.com will be delivered to your doorstep free of cost. The order would be dispatched within 2 working days from the order date. Expect the product to reach you in 3-5 working days of order.
If the order is lost or undelivered to your preferred location, we will refund the complete order amount. However if you self-ship your returns, you will be reimbursed based on Atorse.com's Returns Policy.
30 Days Return
Atorsé's Return and Exchange Policy offers you the option to return or exchange items purchased on atorse.com within 30 days of the receipt.
If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock.
The following EXCEPTIONS and RULES apply to this Policy:
- 1. We do not accept return or exchange requests for free items
- 2. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. Shirts must be packed in the original box as well and returned), and should not be broken or tampered with.
- 3. Only size exchanges are allowed. Items can be exchanged for a similar size or a different size.
- 4. In case you had purchased an item which had a free gift associated with it and you wish to return the item, please also return the free gift.
- 5. If you want to exchange/return your product, you have to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
- 6. We don't except return/exchange request for undergarments/inner-wear/boxers under any circumstances.